Shipping policy

Thank you for shopping with PetNest. We are committed to delivering your pet products safely and as quickly as possible.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday).
Orders placed on weekends or holidays will be processed on the next business day.

Estimated delivery time for orders within the United States:

Please note that delivery times are estimates and may vary due to weather, holidays, or carrier delays.

🚚 FREE Standard Shipping on All Orders within the United States.

There are no hidden shipping fees.

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package at any time.

While we work with trusted shipping partners, unexpected delays may occasionally occur.

If your package has not arrived within 20 business days, please contact us, and we will investigate the issue and provide an appropriate solution.

Please ensure your shipping address is accurate before placing your order.

PetNest is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

We will gladly arrange a replacement or full refund if the damage occurred during shipping.

If you have any questions regarding shipping, please contact us:

PetNest
📧 Email: petnest79@gmail.com

We aim to respond to all inquiries within 24 hours.